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— AI / Automation · Professional Services

Automation Infrastructure for a Professional Services Firm

Connected CRM, invoicing, and email into a single automated workflow — eliminating 15 hours of manual data entry per week and reducing invoice-to-payment time by 40%.

— The Challenge

The firm was running on three disconnected tools: a CRM, an invoicing platform, and email. Every client update required manual data entry in all three. Invoices were sent manually. Payment follow-ups were manual. An estimated 15 hours per week went to administrative overhead that generated no value.

— What We Built

We built an n8n automation layer connecting all three systems. New CRM contacts automatically create invoicing profiles. Completed projects trigger invoice generation. Overdue invoices trigger escalating follow-up sequences. Payment confirmations update the CRM and trigger onboarding sequences.

— Results

15 hours/week recovered. Invoice-to-payment time reduced from 22 days to 13 days. Zero missed follow-ups since deployment.

— Project details
Client
Confidential — Professional services
Sector
Professional Services
Timeline
2 weeks
Stack
n8nStripeHubSpot APIResendPostgreSQL
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